This Privacy Policy applies to all users who browse, purchase jewelry products, and use related services on Jewelryluma. We attach great importance to your personal privacy and data security, and strictly abide by global data protection laws and regulations, applicable to all regions around the world.
1. Collected Information
We only collect necessary personal information to complete transactions and provide services, including your name, contact phone number, email address, shipping address, billing address, and transaction records. We will not store sensitive payment information such as complete bank cards or credit cards, and all payment data is processed by formal third-party payment service providers.
2. Use of Information
Your personal information is only used for processing orders, arranging logistics and delivery, providing after-sales services (returns, exchanges, maintenance consultations), responding to your inquiries, and optimizing your shopping experience on Jewelryluma. Without your explicit consent, we will not use your information for other purposes or send irrelevant marketing messages.
3. Information Sharing
We will never sell, rent, or trade your personal information to any third party for profit. We only share the minimum necessary information with logistics companies and payment service providers who have signed strict confidentiality agreements to ensure the smooth completion of transactions and deliveries.
4. Data Security & User Rights
We adopt encrypted transmission and access control measures to protect your information from leakage, tampering, or theft. Personal information is only retained for the necessary period, and will be anonymized or deleted after expiration. You have the right to view, modify, or delete your personal information, and can contact our customer service to exercise your rights.
5. Policy Update & Contact Us
We may revise this Policy according to legal changes and business adjustments. The updated version will be posted on Jewelryluma’s official platform. If you have any questions about privacy, please contact our customer service via email.
